This definitely comes under the category of how to turn SugarCRM into SocialCRM. Installing the excellent IBM Connections module into SugarCRM is quite straightforward.
- Get the module from here. This will download a ZIP file. If you are using Safari, make sure it doesn’t unzip the ZIP file as Sugar wants the module in ZIP form.
- Login to SugarCRM and go to the Admin section.
- Scroll down to the Developer section and choose Module Loader:

- In the Module section, browse to the ZIP file and click OK.

- It will appear in the list of modules on the lower half of the screen.
- Click on Install. After a short pause it will appear in the list of installed modules.
- Now go to Administration, Connections and click on Set Connector Properties.

- Click on the IBM Connections tab and enter the URL to your Connections server.

- Click Save.
- Now select click on your name in the top right corner and choose Profile. Click on External Accounts.
- Click on Create.

- In the form that opens, choose Connections from the Application tab.
- Put your Connections user name into the App User Name field and your password in to the App Password field.
- Click on Connect. If all goes well you will find yourself plugged into Connections.
- To see how cool IBM Connections and SugarCRM work together, check out this video on YouTube:
















