This is a short example of something that landed in my inbox today which, I confess, I was so impressed with I just had to share it. In the nearly twenty years I have been working with Notes I have become accustomed to receiving emails with DocLinks, and more recently URLs to databases or other applications which a user wants me to interact with.
A DocLink, for the uninitiated, is basically like a URL but specifically for a Notes document in a database somewhere. This predates URLs by about 10 years, at least in the form that we know them. Traditionally a user would send me a doclink to a document in a Notes database they wanted me to act on. More sophisticated apps used emails with Doclinks to run a workflow of some kind.
This model carried over into the internet world and any messaging system these days can easily send you an email with a URL to a web page which might contain actions for you to perform.
Notes, however, with version 9 is different. Using Embedded Experiences Notes can do the work of getting that web page or application the original email and presents the action you have to perform in the context of the message.
One of the reasons this is good is because I don’t need to go clicking on a link to find out what the message is about. It’s presented, with the fidelity of the original application, right there in the email. The buttons work, I can perform all the same actions as the original application has, but I am doing it inside an email.
This is a big productivity gain as I don’t need to move from one application to another, I don’t need to log in each time to another system simply to see what a link contains and I can deal with the action straight away.
In this one example above I saved about five seconds. That might not sound much but today I got about 100 of these emails, so I saved 500 seconds, a little over 8 minutes. Let’s say half of the employees in IBM (200,000) saved (conservatively) 5 minutes a day using this. That’s 16,700 hours PER DAY we’ve saved. Multiply that by your day rate and you’re clearly more productive by being SOCIAL BUSINESS.