If you have been following my series, 10 Easy Steps to Social Business, so far then hopefully you’ve gained an understanding of:
- Embedding social techniques into your business processes with some examples (more to come).
- The need for customization of your social business solution.
- Things to think about when preparing a Social Business Governance Plan.
Many thanks for the kind feedback and comments I’ve received so far. Steps 4 – 6 of the plan will be coming soon. In the meantime let me keep you busy with my infographic which summarizes the first three steps:
The 10 Steps to Social Business is a concept developed by IBM. This article was written by me, Alan Hamilton, with the permission of IBM.